At Marcell Travels, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy to understand how we handle deliveries.

1. Delivery Method

  • We currently offer Cash on Delivery (COD) as the only payment option.

  • Orders will be shipped after confirmation and prepared for dispatch to the address provided at checkout.

2. Processing Time

  • Orders are typically processed within 1–3 business days after confirmation.

  • During high-demand periods, processing times may take slightly longer.

3. Delivery Time

  • Estimated delivery time depends on your location and will usually range between 3–10 business days.

  • Remote or rural areas may take additional time for delivery.

4. Shipping Charges

  • Shipping fees, if applicable, will be displayed at checkout before you confirm your order.

  • In certain cases, we may offer free shipping promotions, which will be clearly mentioned on our website.

5. Address Accuracy

  • Please ensure that your shipping details (name, address, and contact number) are accurate and complete.

  • Marcell Travels is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

6. Delays and Unforeseen Circumstances

  • While we strive to deliver on time, delays may occur due to weather conditions, logistics issues, or other circumstances beyond our control.

  • In such cases, we will make every effort to keep you updated regarding the status of your order.

7. Order Tracking

  • Once your order is dispatched, you may receive a tracking ID to monitor the progress of your delivery.

8. Undeliverable Orders

  • If an order cannot be delivered due to unavailability of the recipient or incorrect details, it may be returned to us. A re-delivery attempt can be arranged, subject to additional shipping charges.

If you have any questions, concerns, or requests regarding Policy, please contact us at [email protected].